Description
Santander Portugal is one of the main banks in the Portuguese financial sector and Largest Privately owned Bank in Portugal in terms of domestic assets and lending, with market shares of around 17.9% in loans and 15.4% in deposits.
Our mission is to help people and businesses prosper, aiming to be the best open digital services platform by acting responsibly and earning the lasting loyalty of our employees, customers, shareholders, and society.
The Bank offers its clients a customised, differentiated service, through innovative products and services, new digital solutions, flexible communication channels, along with modern and welcoming client service spaces. Digital transformation is a critical axis of our strategic development. The current context clearly highlights the relevance of digital transformation for our clients’ daily lives, and, within this context, we have invested and strengthened our position as the Digital Payments Bank.
In our support to companies, it is worth highlighting our non-financial support programme, which helps companies and their managers receive training in strategic areas for their own development and for the development of their companies, such as supporting the internationalization of their business. Such training courses are imparted through partnerships with the main Portuguese universities, both through online courses and face-to-face training.
Santander Portugal has been acknowledged by several national and international entities, for the reputation of its brand, its financial performance, customer service, and ability to adapt to new market conditions.
In the field of Business support, Santander was awarded in 2020 as the “Best Investment Bank” and “Best Trade Finance Bank” in Portugal, by Euromoney magazine. Also, in Private Banking, Santander was acknowledged as “Best Private Banking Services Overall in Portugal 2020”, by Euromoney, and “Best Private Bank in Portugal 2021”, by the North American publication Global Finance.
As far as its support to society, Santander is committed to help businesses and families to prosper, changing people’s lives and contributing to a greener future. In this connection Santander announced 10 Responsible Banking goals that reflect its commitment to contribute to the United Nations Sustainable Development Goals and ensure the sustainable development of its activity.
As part of its social responsibility policy, the Bank invests in community support projects, through sustainability and Santander Universities’ actions. With these investments, the Bank supports, directly and indirectly, several Associations in projects related to education, protection of minors, healthcare, disability, social inclusion, and care for the elderly, with a direct impact on 30,00 people in the local community.
Details
Host Bank
Yes
Account holding bank
Yes
Domestic branches
499
Non-domestic branches
8
Short name
BST
Bank type
Full
Website
www.santander.pt
Accolades
2020
– “Best Bank in Portugal” by Euromoney;
– “Best Bank in Portugal” by Global Finance;
– “Best Bank for SME” by Euromoney;
– “Best Trade Finance Bank in Portugal” by Euromoney;
– “Best Investment Bank in Portugal” by Euromoney;
– “Best Private Banking Services Overall in Portugal 2020” by Euromoney;
– “Best Private Bank in Portugal 2021” by North American publication Global Finance;
– “Best International Bank in Diversity and Inclusion” by Euromoney;
Services Offered
Cash Services
Yes
Lockbox
No
Reconciliation tools (cheque/cash)
Yes
Sweeping and pooling
Yes
Trade services
Yes
Treasury management
Yes
Customer Services
Dedicated IBOS desk
Yes
Preferential IBOS customer service
Yes
Single point of contact for client
Yes
Customer service in English
Yes
Electronic Banking
Electronic banking in local language
Yes
Electronic banking in local English
Yes
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